Questions, answered
Everything teams ask before they switch. Still unsure about your own setup?
WhatsApp, Telegram, Instagram, Messenger, and a website widget — all unified, so one customer is one conversation history across every channel.
Yes. B6AI is an official WhatsApp Tech Provider and supports Embedded Signup, so you can connect your WhatsApp Business number quickly and compliantly.
No. Build flows visually with drag-and-drop, or describe what you want and let B6AI generate a working flow for you.
Upload your documents to the knowledge base and B6AI answers from them using retrieval-augmented generation — grounded in your content, not invented.
Yes. The AI handles the volume and hands off to your team through the agent portal the moment a conversation needs a person.
Yes. Through MCP you can connect external tools as bot actions, and even expose your own flows as MCP endpoints.
B6AI offers Free, Pro, and Enterprise plans. See the pricing section for current details.
More detail lives in the documentation.
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