Subscription & Billing
Manage your plan, payment methods, invoices and usage limits.
Overview
Your subscription sets your plan limits and is managed under Settings → Billing & Subscription by an Enterprise Admin. Payments are processed securely through your configured payment provider (such as Razorpay).
Your current plan
Settings → Billing & Subscription shows your Current Plan, its status and renewal date, and your Plan Limits. Available Plans are listed below your current plan so you can compare and change.
Plan limits
Each plan caps a few key resources. When you approach a limit, upgrade to avoid interruptions.
| Limit | What it controls |
|---|---|
| Agents | How many agent seats you can have. |
| Monthly messages | How many messages your bots can handle per billing period. |
| Storage | How much Knowledge Base and asset storage you get. |
Changing your plan
- Open Settings → Billing & Subscription.
- Under Available Plans, choose a plan and click Change Plan.
- Review the change to your limits and confirm. Upgrades apply immediately; downgrades apply at the next billing cycle.
Billing information & payment methods
Add your company name, billing email, billing address and tax/VAT number, and add or update a payment method. B6AI never stores raw card details; they are held by your payment provider.
Billing history
Download invoices and receipts for every billing period from the Billing History section for your finance records. You can also opt to email receipts to your billing email.
Cancelling
You can cancel your subscription from Settings → Billing & Subscription. Access continues until the end of the current billing period.